Note: You must be within the borders of New York State when you are applying in order for the application service to work.
After the SimplyE app card registration process is completed, an email containing the library card number will be sent to you along with a confirmation that the card is valid for one year only. If you do not receive it within 12 hours, check your spam box. For questions, you can get help at Ask NYPL Chat, which is available Monday-Friday 10:00 a.m. to 6:00 p.m.
Access to ebooks and e-audiobooks is instantaneous after the account is established.
To see which databases can be accessed remotely, go to NYPL Articles and Databases and look for the databases with an icon of a blue house.